Home / Support / COVID-19
Find out how Constructionline is supporting you and your business.
Since the beginning of March, we have had a COVID-19 incident management team in place with senior representation from across the Supplier Assessment Services group. This team is meeting regularly in order to oversee our approach. Constructionline remains committed to supporting the construction industry throughout this difficult time. We have taken steps to ensure the safety of our staff and the continued delivery of the services you rely on from our teams. As all our systems are cloud-based, we have no dependency on physical office spaces meaning our service will remain unaffected.
For a more detailed update from Constructionline view our latest news article.
All our staff are remotely working in order to comply with guidelines around social distancing and to protect those in vulnerable groups. This allows us to main our service levels during this period.
Opening times will remain as usual;
Being verified has never been more important
With current uncertainty, it is imperative that your profile is fully verified allowing you to appear in buyer searches showing your business is ready to work. Our teams are ready to take your call and help you through the verification process.
To assist you during this time, we have agreed to provide our FastTrack process free of charge to all existing suppliers on the Constructionline network to assist you in proactively achieving a verified status. If you decide to take up this offer, you will be provided dedicated assistance from a verification specialist and your assessments will be undertaken in 2 working days or less.
For more information on COVID-19 view the links below.
Why not take the opportunity to refresh your memory of the latest NHS COVID-19 guidelines.
The video to your right features the UK’s Chief Medical Officer, Chris Whitty, in the latest TV advert as part of the government’s public awareness campaign to delay the spread of COVID-19 and keep people safe.
We have included a range of videos and documents from third-party experts which may help you mitigate the risk posed to your staff and business. We will continue to update this section as and when the government and other experts release new advice.
Given the changing nature of the COVID-19 outbreak in the UK, you may naturally have questions regarding how your business and membership may be effected.
Please read our FAQs to see if we’ve already answered your question.
Following government advice to protect our staff, customers and the vulnerable we have made the decision to postpone our Bristol and London event. We are currently reviewing our full Meet the Buyer program, and further updates on these events can be found on our events page.
Yes. All our staff are remotely working in order to comply with government guidelines around social distancing.
This allows our staff to continue to verify your information and maintain service levels during this period.
At present, we’re processing submissions and verifying information within 48 hours. If you have any questions regarding the status of your submission, please contact our team.
Our phone lines are open as normal and we will be happy to take your call. We are open Monday – Friday 8:30 – 17:00.
For help with your existing membership, you can either complete our online form, alternatively, you can call our team on 0333 300 3066.
Our expert teams are available for any questions, queries or verification help.
Access useful information regarding your membership on our support page.
Head to our events page for updates on events including rearranged dates.
Protect yourself and others from the risk of COVID-19 by being aware of how to effectively wash your hands.
For useful information designed to assist you with your membership view our support page.
For an official update from Constructionline COO Robert Walton regarding COVID-19 view our latest news article.
Your message has been received, we will get back to you as soon as possible!
Your message could not be sent at this time.
For assistance pelase email Constructionline@Constructionline.co.uk
View more information on the latest release